How to receive large files from clients

The reliable way to receive large files is to give clients a place to upload to, rather than waiting for them to find a service themselves. A shared folder with write access or your own upload page removes the guesswork.

Why waiting for clients fails

they try to email files that are too large and the message bounces
they use a free service with a short expiration and you miss the window
files arrive in several batches through different channels
nobody knows which version is the final one

The fix is to define the channel instead of leaving it to each client.

Setting up a collection point

Create a folder for the client or the project in your storage.
Share it with write access so the client can upload into it.
Send the client the link with a short instruction.
Let the client upload directly, without needing an account.
Work with the files in place once they arrive, no forwarding required.

Shared folders with read and write permissions are available on MyAirBridge paid plans.

Your own upload domain

For agencies and studios that receive material constantly, a custom subdomain turns collection into part of your brand: clients upload at your address rather than at a third-party page.

Custom subdomain and branding are available from the Pro plan. Clients benefit from your paid transfer speeds without registering.

Keeping track of what arrived

The log of incoming and outgoing transfers shows what came in and when, which settles most disputes about whether material was delivered.

Notifications can inform you when new content appears in a shared folder, so nothing sits unnoticed.

FAQ

How can a client send me a file that is too large to email?

Give them a shared folder with write access or an upload link. They upload directly, without an account, and the files land where you need them.

Can clients upload without registering?

Yes. A folder shared with write access allows uploads without the client creating an account.

How do I know when files arrive?

Through notifications about changes in the shared folder and the log of incoming transfers.

Summary

Receiving large files works best when you provide the channel: a shared folder with write access, or your own branded upload address. Both remove failed email attempts and expired third-party links, and the transfer log records what arrived.